Mainfreight

“Special people, Special company” embodies Mainfreight and its unique culture. We have developed a style of doing business successful not only in New Zealand, but around the world.

Mainfreight is built on a 100-year vision. All decisions are made on the basis that we will be here for another 100 years. This view shapes our approach to recruitment and training of team members, customer and supplier relationships, growth strategies and legal and tax structures.

As a customer of a Mainfreight Group company, you can rely on:

An “anything is possible” attitude
A commitment to delivering your freight consignments on time and damage-free - and to promptly and honestly resolve issues when they arise
Improvement in service through reinvestment in people, facilities, equipment and technologies.

We promote our people from within, and encourage innovative, non-hierarchical and decisive outlooks. Our team regard each other as a family and share mealtimes. At the same time, we are focused on performance — every branch reports weekly results that are available for all team members to see. Individual responsibility and accountability for quality are reinforced. Key performance indicators important to our customers, like error rates, are linked to team members’ bonuses. All Mainfreight branches have quality boards and are internally audited every six months.